Privacy Policy
Last Updated: April 25, 2025
Background Eraser is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and
safeguard your information when you use our background removal service.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access
the site or use our services.
Information We Collect
We collect several types of information from and about users of our website, including information:
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Personal Information: Email address, name, and other details you provide when creating an account or
using OAuth providers like Google or GitHub.
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Images: The photos you upload for background removal processing. Note that these are temporarily stored
for processing and are automatically deleted after 7 days.
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Payment Information: When you purchase credits, payment information is collected by our payment
processor (Stripe) and not stored directly by us.
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Usage Data: Information about how you interact with our website, including browsing actions and patterns.
This may include the pages you visit, your IP address, browser type, and operating system.
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Cookies and Similar Technologies: Information collected through cookies and similar tracking
technologies. For more information, please see our Cookie Policy.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- To provide and maintain our service, including processing your image uploads
- To create and manage your account, including authentication and access control
- To process your payments and manage your credit balance
- To send you service-related notifications and updates
- To respond to your inquiries and provide customer support
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To send marketing and promotional communications about our services, with your consent (you can opt-out at any time)
- To improve our website and services based on your feedback and interactions
- To protect our services, prevent fraud, and enforce our terms
Legal Basis for Processing (For EEA Users)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:
- Performance of a Contract: We need to process your information to provide you with the service you've signed up for.
- Legitimate Interests: We process your information for our legitimate business interests, such as improving our services and fraud prevention.
- Consent: We may rely on your consent to process your personal information, such as for marketing communications.
- Legal Obligation: We may need to process your information to comply with a legal obligation.
Data Sharing and Third Parties
We may share your personal information with:
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Service Providers: Companies that perform services on our behalf, including payment processing (Stripe),
data analytics (Microsoft Clarity), and cloud storage providers.
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Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may
be transferred as part of that transaction.
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Legal Requirements: When required by law or to respond to legal process, to protect our rights, or to
protect the safety of our users or others.
Note about Microsoft Clarity: We use Microsoft Clarity to better understand how visitors use our website.
Microsoft Clarity collects data about your browsing behavior, including page views, clicks, and scrolling activity. You can
read more about Microsoft Clarity's privacy practices in their
privacy policy.
Data Retention
We retain different types of data for different periods:
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User Account Information: We keep your account information for as long as your account is active. If you
delete your account, we will delete your personal information unless we need to retain it to comply with legal
obligations.
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Images: Images uploaded for background removal are automatically deleted after 7 days.
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Payment Information: Transaction records are kept for accounting and tax purposes as required by law,
but complete payment details are not stored by us (they are handled by Stripe).
International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These
countries may have data protection laws that are different from the laws of your country.
When we transfer your information to other countries, we will protect it as described in this Privacy Policy and take steps
to ensure that your privacy rights continue to be protected as required by applicable law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you
- Correct inaccuracies in your personal information
- Delete your personal information
- Restrict or object to the processing of your personal information
- Receive a copy of your personal information in a structured, machine-readable format
- Withdraw your consent at any time where we rely on consent to process your personal information
To exercise these rights, please contact us at support@replyaitool.com. We will respond to your request in accordance
with applicable data protection laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized
access, accidental loss, alteration, or destruction. However, no internet-based service can be 100% secure, so we cannot
guarantee the absolute security of your data.
Children's Privacy
Our service is not directed to children under the age of 13 (or the minimum age required in your country). We do not
knowingly collect personal information from children. If you believe we have collected personal information from a child,
please contact us so we can take appropriate steps to remove the information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on
this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.